Returns & Exchanges
We want you to love your Aquarium Co-Op apparel as much as your fish love their tanks, which is why we offer a 30-day hassle-free return window for all unworn and unwashed items. If your gear doesn't fit or meet your expectations, we are committed to making it right through a simple exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully fold your apparel and place it back in the original packaging, ensuring all hang tags remain attached and the fabric is free of pet hair or debris.
- 3.Label and Ship
Download and print the prepaid shipping label provided by the portal, affix it to your package, and drop it off at any authorized carrier location.
- 4.Quality Check and Refund
Once our warehouse receives and inspects your items, we will process your refund or ship out your new exchange size within 5-7 business days.